Terms of service

Terms of Service

Effective Date: July 2026

OVERVIEW

Welcome to Machenza.

The terms "we," "us," and "our" refer to Machenza.

Machenza operates this website and online store, including all related information, content, features, tools, products, and services (collectively, the "Services"), to provide you with a curated shopping experience.

Our store is powered by Shopify, which provides the e-commerce platform that enables us to offer our Services.

These Terms of Service ("Terms"), together with all policies referenced herein, govern your access to and use of our Services and describe your rights and responsibilities.

By accessing, browsing, purchasing from, or otherwise using our Services, you agree to be bound by these Terms and our:

Privacy Policy
Shipping Policy
Return & Refund Policy
Legal Notice

If you do not agree to these Terms, you must discontinue using our Services.

SECTION 1 – ACCESS AND ACCOUNT

By using our Services, you represent that you are at least the age of majority in your jurisdiction or have obtained all necessary consent to allow any minor dependents under your supervision to use the Services.

You agree to provide accurate, current, and complete information whenever requested, including your billing, shipping, payment, and contact information.

You are solely responsible for maintaining the confidentiality of your account credentials and for all activities occurring under your account.

Accounts may not be sold, transferred, licensed, or assigned without our prior written consent.

SECTION 2 – OUR PRODUCTS

We make reasonable efforts to display our products as accurately as possible.

However, actual colors, dimensions, textures, and appearance may vary depending on your device, display settings, manufacturing updates, or supplier changes.

Product packaging, branding, labels, manuals, accessories, and appearance may change without prior notice and do not necessarily constitute a product defect, provided the intended functionality of the product remains substantially the same.

Product descriptions, specifications, availability, and pricing may be modified at any time without prior notice.

We reserve the right to discontinue products or limit quantities offered to any customer, geographic region, or jurisdiction.

SECTION 3 – ORDERS

Placing an order constitutes an offer to purchase our products.

Machenza reserves the right to accept, reject, limit, or cancel any order at its sole discretion.

An order is considered accepted only after payment has been successfully processed and confirmation has been issued.

Please review your order carefully before completing your purchase.

Once an order has entered fulfillment, cancellation or modification may no longer be possible.

Returns and refunds are governed exclusively by our Return & Refund Policy.

Products sold through our website are intended for personal or household use unless otherwise agreed in writing.

SECTION 4 – PRICES AND BILLING

Prices, discounts, promotions, and product availability may change without prior notice.

Applicable taxes, shipping charges, and any other fees are calculated separately during checkout unless expressly stated otherwise.

You agree to provide accurate and complete billing and payment information and to keep such information current.

If an obvious pricing error occurs, Machenza reserves the right to:

Cancel the order;
Issue a full refund; or
Offer the customer the opportunity to complete the purchase at the correct price.

SECTION 5 – SHIPPING AND DELIVERY

Estimated delivery dates are provided for convenience only and are not guaranteed.

Shipping delays may occur due to carrier operations, weather conditions, customs inspections, supply chain disruptions, or other circumstances beyond our reasonable control.

Risk of loss transfers to the customer upon confirmed delivery by the carrier, except where otherwise required by applicable law.

Additional shipping terms are governed by our Shipping Policy.

SECTION 6 – INTELLECTUAL PROPERTY

All content available through the Services, including text, graphics, logos, images, videos, designs, trademarks, software, and other materials, is owned by Machenza or its licensors and is protected by applicable intellectual property laws.

You may use the Services solely for personal, lawful, and non-commercial purposes.

No content may be copied, reproduced, distributed, modified, or used without our prior written permission.

SECTION 7 – OPTIONAL TOOLS

We may provide access to third-party tools that we neither monitor nor control.

These tools are provided "as is" and "as available" without warranties of any kind.

Your use of such tools is entirely at your own risk.

SECTION 8 – THIRD-PARTY LINKS

Our Services may include links to third-party websites or services.

Machenza is not responsible for the content, security, availability, or privacy practices of those third-party websites.

Your use of third-party services is governed exclusively by their own terms and policies.

SECTION 9 – RELATIONSHIP WITH SHOPIFY

Our online store is hosted by Shopify.

Although Shopify provides the e-commerce platform, all purchases made through this website are transactions between you and Machenza.

Shopify is not responsible for product quality, fulfillment, customer support, warranties, refunds, or any contractual obligations arising from purchases made through our store.

SECTION 10 – PRIVACY POLICY

Your use of our Services is also governed by our Privacy Policy.

By using the Services, you acknowledge that you have read and understood our Privacy Policy.

SECTION 11 – FEEDBACK

If you submit reviews, suggestions, comments, ideas, or other content, you grant Machenza a perpetual, worldwide, irrevocable, royalty-free, transferable license to use, reproduce, modify, publish, translate, distribute, and display such content without restriction and without any obligation to compensate you.

SECTION 12 – ERRORS, INACCURACIES, AND OMISSIONS

Occasionally, our website may contain typographical errors or inaccuracies relating to product descriptions, pricing, promotions, shipping costs, availability, or other information.

We reserve the right to correct any errors, update information, modify content, or cancel orders where necessary, even after an order has been submitted.

SECTION 13 – PROHIBITED USES

You agree not to use the Services to:

Violate any applicable law;
Infringe intellectual property rights;
Harass, abuse, threaten, or harm others;
Submit false or misleading information;
Upload viruses or malicious code;
Scrape, crawl, or use automated systems without authorization;
Interfere with the security or functionality of the Services.

We reserve the right to suspend or terminate access for violations of these Terms.

SECTION 14 – TERMINATION

We may suspend or terminate your access to the Services immediately if we reasonably believe you have violated these Terms.

Termination does not relieve you of any obligations incurred before termination.

SECTION 15 – DISCLAIMER OF WARRANTIES

Except as expressly stated, the Services and all products are provided on an "AS IS" and "AS AVAILABLE" basis.

To the fullest extent permitted by applicable law, Machenza disclaims all express, implied, statutory, or other warranties, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

Nothing in this section excludes warranties that cannot legally be excluded under applicable law.

SECTION 16 – LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, Machenza shall not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages arising out of or relating to the use of the Services or products purchased through the Services.

To the fullest extent permitted by applicable law, Machenza's total liability for any claim shall not exceed the amount actually paid by the customer for the applicable order.

Nothing in these Terms limits liability where such limitation is prohibited by applicable law.

SECTION 17 – INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Machenza and its affiliates, officers, directors, employees, contractors, service providers, and licensors from any claims, liabilities, damages, losses, costs, or expenses arising from:

Your breach of these Terms;
Your misuse of the Services; or
Your violation of any applicable law or the rights of a third party.

SECTION 18 – SEVERABILITY

If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

SECTION 19 – ENTIRE AGREEMENT

These Terms, together with our Privacy Policy, Shipping Policy, Return & Refund Policy, and Legal Notice, constitute the entire agreement between you and Machenza regarding your use of the Services.

Failure by Machenza to enforce any provision of these Terms shall not constitute a waiver of that provision.

SECTION 20 – ASSIGNMENT

You may not assign or transfer your rights or obligations under these Terms without our prior written consent.

Machenza may assign these Terms at any time without restriction.

SECTION 21 – GOVERNING LAW

These Terms shall be governed by and interpreted in accordance with the laws of the State of Florida, United States, without regard to its conflict-of-law principles, except where mandatory consumer protection laws provide otherwise.